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OnRamp AI
Let AI handle the repetitive work while you focus on building lasting customer relationships
The OnRamp Platform
The OnRamp Platform
Provide intuitive guidance for customers and powerful tools for teams
Enhanced Reporting
Enhanced Reporting
Get AI-enhanced insights into project health and progress
Customer-friendly Portal
Customer-friendly Portal
Improve adoption with centralized, self-serve onboarding
Powerful Integrations
Powerful Integrations
Enrich workflows and unify data by connecting your tools
Internal Project Management
Internal Project Management
Keep teams aligned, organized, and on-track
Security & Compliance
Security & Compliance
Safeguard data with enterprise-grade security
Dynamic Process Automation
Dynamic Process Automation
Automate repetitive tasks with tailored workflows
Revenue Operations
Time Tracking
Spot the hidden gaps that stretch a four-week project into twelve
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Team

Customer Success
Customer Success
Revenue Operations
Revenue Operations
Implementation
Implementation
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Leadership

Industry

Use Case

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Customers
Qualia
Cut go-live time by 53% and scaled onboarding capacity 3x.
Push Operations
Achieved predictable MRR forecasting, while tracking every onboarding milestone across every project.
AGS Health
Reduced onboarding time by 30% allowing them to recognize revenue an average of 3 months sooner.
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OnRamp Blog
Want to transform customer onboarding into a revenue driver? Start here.
Guides & Reports
Insights & Guides
On-Demand Webinars & Videos
On-Demand Webinars & Videos
Events & Webinars
Events & Webinars
Customer Knowledge Base
Customer Knowledge Base
Product Release Library
Product Release Library

2026 CUSTOMER ENGAGEMENT REPORT

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TIME TRACKING

Same team. More projects. Now with the math to back it up.

Track hours against tasks. See effort next to duration. Find the gaps that quietly stretch a four-week project to twelve.

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The hours behind the timeline.

Every project has a schedule. Time tracking captures the effort behind it, so scoping, staffing, and pricing are based on what actually happened, not what was assumed.

Honest Capacity

Honest Capacity

Know where capacity is going across every active onboarding before the next headcount request.

Sharper Scoping

Sharper Scoping

Compare planned time to logged time, then scope and staff the next project on real numbers.

True Cost

True Cost

See the hours behind every go-live, rolled up to the task, the project, and the customer account.

See where the hours go.

Heatmap by person
Utilization by Person

Track hours by person across every active project, so workload and coverage are visible before the crunch, not after it.

Module table
Time by Account

Roll hours up to the customer account to see what delivery actually takes and where time is quietly piling up.

Task allotted + rollup
Planned vs. Actual

Set allotted time on tasks, then measure logged hours against the plan to catch scope creep while the project can still change.

Track hours by person across every active project, so workload and coverage are visible before the crunch, not after it.

Heatmap by person

Roll hours up to the customer account to see what delivery actually takes and where time is quietly piling up.

Module table

Set allotted time on tasks, then measure logged hours against the plan to catch scope creep while the project can still change.

Task allotted + rollup

OnRamp time tracking includes:

TIMESHEETS

Log it once, lock it in

Log hours against any task, or against the project when the work has no task. A week of entries becomes a timesheet, and submitting locks the totals so reporting stops moving.

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ALLOTTED TIME

Plan the hours, then check the math

Set estimated time on tasks in playbooks and projects. Every rollup gets a plan to measure against, not just a running total.

Plan vs worked

TIME TRACKING INSIGHTS

Seven reports, one picture

Seven reports read hours across tasks, projects, accounts, playbooks, modules, and people, so the pattern shows up while the project can still change.

Seven reports

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